Automation that runs the same way. Every time.
Some things shouldn't be left to judgment. Fay Workflows are deterministic — defined steps, exact logic, predictable outcomes. Build once, trust forever.
Logic that never drifts
Workflows execute exactly the steps you define — no interpretation, no improvisation. If this, then that. Every condition, every branch, every action runs as intended.
Agents as steps
Need a moment of judgment inside a reliable sequence? Drop an agent in as a node. Workflows handle the structure; agents handle the complexity. Both, together.
Scheduled or triggered
Run workflows on a schedule, fire them from a webhook, or kick them off from an integration event. They start when you tell them to — and run without anyone watching.
Built for when predictability matters.
The work that has to happen the same way every time — Workflows own it.
No surprises
Workflows don't reason or adapt. They execute exactly what you built, exactly as you built it — run after run after run.
Wired into your tools
Workflows act through your existing stack — CRMs, helpdesks, messaging, and more. Every step connects to the tools your team already uses.
Inject intelligence where you need it
Place an agent inside a workflow step when a task requires reasoning. The workflow stays in control; the agent handles the complexity.
Starts when it should
Schedule it, trigger it via webhook, or fire it from an event in a connected app. Workflows start automatically — no one needs to press go.
Built for organizational scale
Workflows are team or workspace assets — not locked to one person. Build once, run across your whole organization.
Know when to use which.
Fay gives you both. Here's how to think about them.
| Agents | Workflows | |
|---|---|---|
| Best for | Open-ended goals with variable steps | Defined processes with fixed steps |
| Execution | Adaptive — figures out the path | Deterministic — follows the path |
| When something unexpected happens | Adapts and finds another route | Stops and surfaces the issue |
| Ideal use cases | Research, enrichment, triage, drafting | Onboarding, reporting, notifications, routing |
| Can they work together? | ✓Agents can be nodes inside workflows | ✓Workflows can call agents as steps |
Most real-world processes need both. That's why Fay is built with a hybrid architecture — not a forced choice.
Reliable by design.
Every workflow runs with full visibility, strict controls, and a complete audit trail — so you can trust what's running in production.
- Consistent outputs
- Workflows don't drift. The same input produces the same output, every run. No model variability, no unexpected behavior at 2am.
- Full run history
- Every workflow execution is logged with step-by-step detail. Know what ran, what triggered it, what each step returned, and where it stopped if something went wrong.
- Execution controls
- Set credit limits per run, control access by role, and manage workflow assets at team or workspace level. Your operations infrastructure, governed properly.
Some work just has to happen right, every time.
Build the workflows that keep your operations consistent — without touching a config file or waiting on an engineer.